How to share sensitive data safely via support tickets.

Veeble offers a secure password/user/URL submission feature on our ticketing system when you are reporting issues.

It is simply a matter of filling out the “Sensitive Data” field when opening a ticket.

Sensitive data sharing field when opening a ticket

When a ticket is already open and needs the login credentials to be updated, use the “Add sensitive data” field on the left side.

It is recommended the passwords be shared this way only. This avoids security issues when sharing passwords as plain texts via the ticketing system.

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